UsDynaceron does not have any type of contract, exclusive or otherwise. We simply require a 7 day notice before the next due date to cancel any server.
All of our servers that are in stock are provisioned, installed and setup in 2-48 hours (estimated) from the time that we confirm payment. The majority of our servers are deployed within this time frame, although depending on the configuration of the server and the current work load, the deployment may take a little longer.
If you have pre-ordered the server in question, this means we will have to order the hardware in question from our supplier and build it for you, this process can take up to 14 days and on delivery, your billing period will be adjusted accordingly.
Dedicated servers are hosted in our own cage at the Avaya Tenovis datacenter in Frankfurt, Germany.
We offer basic technical support 24/7, 365 days a year. We have engineers and techs physically at our datacenter around the clock. Basic support includes installation of the operating system and control panel, if you choose one. Our servers are 100% self-managed - in other words, fully managed by you or your server admin.
Dynaceron Servers accepts the following methods of payment:
Bandwidth usage is measured from samples taken at the switch. You can monitor and check your bandwidth usage by logging into myDynCP, you can access myDynCP by going to https://my.dynaceron.com. Once there, choose the bandwidth monitor for the specific server in question to see how much bandwidth you are using. The total transfer listed is the actual transfer your server has done, both in and out.
All bandwith quotas are reset on the first of the month. Each servers bandwidth quota may be used in any way you wish as long as it doesn't exceed your total quota. Once you reach your monthly total your server will NOT be turned off or have the network disconnected. You will be charged an overage fee of 0.04€ per GB for anything over total. Unles you upgrade your bandwidth before you reach the monthly limit. Invoices for bandwidth overage will be sent out at the end of the month.
We do not limit/throttle/cap your transfer rate for your dedicated server. Your dedicated server will have a 100Mbpsnetwork connection. If you exceed your monthly transfer limit, you will be billed for any excess.
The customer is responsible for setting up all software on their server, We can provide the RDNS / PTR (reverseDNS) for you, as we do this for 95% of our customers. Be aware that the Dynaceron Servers name will remain in the trace route. Once the server is deployed, a customer can simply set the rDNS from myDynCP.
myDynCP is our revolutionary client area portal system which allows you to view and pay your invoices, open/raise support tickets, view traffic usage realtime, reboot your server instantly, set reverseDNS instantly, re-install your server and much more. It can be accessed by going to https://my.dynaceron.com
You may ping dynaceron.com and use http://dynaceron.com/100mb.test to test speeds. Additionaly we sponsor the Frankfurt, Germany node of pingtest.net which may be accessed at http://frankfurt.pingtest.net
We do allow legal adult content on our websites (18+). All content on a DynaceronServers server must follow our AUP and must follow all applicable local laws. Any customer found to be in non-compliance with any applicable law may have their account suspended or revoked at our sole discretion.
Yes. Please read our AUP and TOS for more details.
Over the past 5 years I’ve been looking for a Decent hosting provider and been through at least a dozen. Then I decided to give Dynaceron a try, All I can say is WAW! I have now been with them for over a year and am more satisfied than ever! I own 3 servers with these guys and I have never had a problem, they have FANTASTIC support and there prices have always been phenomenal. I highly recommend you give them a try! Keep up the good work!!!
Markus Lopez
Here at Dynaceron, if within 7 days after signing up with ANY of our Hosting plans you decide that our services dont meet your expectations we will fully refund you if we can`t help resolve any issues with our Hosting plans!††
